Terms of Service

Using This Online Store

For clear guidance on using this online store, the controlling expectation is that these Terms apply to the use of melin and purchases from this U.S.-market online store. Customers are responsible for providing accurate account, billing, delivery, and contact information.

Payment Currency and Taxes

As part of our standards for payment currency and taxes, the controlling expectation is that prices and payments are in USD unless checkout expressly states otherwise. Taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

For a concise explanation of how to reach us, customers should understand that questions may be sent to support@melinbreeze.shop or 512-797-4842 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Order Review and Cancellation

When considering order review and cancellation, our service position is that we can review, restrict, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

For customer confidence in order review and cancellation, the following rule applies: an order can be cancelled before dispatch when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Fulfillment and Post-Purchase Rights

When reviewing fulfillment and post-purchase rights, the relevant commitment is that standard U.S. shipping is free. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

For transparency around fulfillment and post-purchase rights, the applicable commitment is that eligible no-reason returns and exchanges remain available for 30 days following delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Product Information

For an accurate overview of product information, our established approach is that product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information should be checked on the relevant product page and is not replaced by these Terms.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinbreeze.shop

Phone: 512-797-4842

Physical address: 374 River Rd, Advance NC 27006, United States