Refund Policy

30-Day Returns and Exchanges

For a concise explanation of 30-day returns and exchanges, the relevant commitment is that melin offers a 30-day no-reason return and exchange period for eligible items. Contact support@melinbreeze.shop within 30 days after delivery before sending anything back.

For a straightforward understanding of 30-day returns and exchanges, our established approach is that for approved no-reason returns, exchanges, damaged items, incorrect items, and quality issues, melin pays the return shipping cost and provides a prepaid label or equivalent free return arrangement.

Eligibility

To keep customer expectations clear about eligibility, the following rule applies: returned merchandise must be in a condition that allows reasonable inspection and must include the components and packaging supplied with the order when reasonably possible.

For a concise explanation of eligibility, please note that customized products, clearance items, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods are not returnable unless applicable law requires otherwise or the item is defective.

Refund Timing

To explain our approach to refund timing, the controlling expectation is that after an approved return is received and inspected, the refund is sent to the original payment method within 5–10 business days. A bank or card issuer may require additional posting time.

Order Cancellation

To explain our approach to order cancellation, the following rule applies: an order may be cancelled before shipment when fulfillment has not begun. After shipment, the order is handled under this Refund Policy.

Return Address

For dependable guidance on return address, please note that the default return address is 374 River Rd, Advance NC 27006, United States. Do not send a return until return instructions have been issued.

Contact

To explain our approach to contact, the relevant commitment is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinbreeze.shop or call 512-797-4842.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinbreeze.shop

Phone: 512-797-4842

Physical address: 374 River Rd, Advance NC 27006, United States